Frames direct return policy: Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted Frames direct return policy.
Frames direct return policy lays out how long a customer has to return items, in what condition the items must be, if they need a receipt and whether they
A Return & Refund Policy is a policy that dictates under what conditions customers can return products they’ve purchased from your eCommerce
Guide to Frames direct return policy Check Below
If you are outside the U.S. and need to return your item, contact us online or call 1-800-248-9427 ext. 3. Our opticians are happy to help you select the right frames and lenses. If you need help, please call us at (800) 248-9427, option 3. Our Returns & Exchanges Department hours are Monday – Friday: 9:00am – 5:00pm CST.
FramesDirect.com Customer Service | Learn about our Eyeglass & Sunglass Products, Return Policy, Warranties, Shipping Options and How to Contact our Certified Opticians by Phone or Chat!
Return and Refund Policy – Frames-Direct.com
Official Site: https://www.frames-direct.com/pages/return-and-refund-policy
Return and Refund Policy. There will be a 25% restocking fee applied to returned items. The product must be repackaged as it was originally delivered to you. Consumer pays for the return shipping. Defective Merchandise – Frames-Direct accepts responsibility for defective merchandise, unless the defect was stated in the description.
The ideal material for your lenses depends on your prescription.. Plastic lenses are recommended for light prescriptions, ranging from no correction to +/-1.75.; Polycarbonate lenses are 30% thinner and lighter than plastic and are recommended for people with prescriptions ranging from +/- 2.00 to +/-4.00. Polycarbonate is also recommended for children under 18 years of age and …
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What is the return policy for eyeglasses?
PLEASE NOTE: We offer a 30-day return with pre-paid return shipping on exchanges of Eyeglasses, Sunglasses, and sealed Contact Lenses. Orders that are returned within 30 days for a refund are not eligible for pre-paid return shipping.
How do I contact FramesDirect?
If you have questions or concerns about your order or the products on the FramesDirect.com website, please call one of our opticians at 1-800-248-9427 (Int'l: +1 512 402 8557). What are your business hours? You may place an order on the FramesDirect.com website at any day or time throughout the year.
What payment methods does FramesDirect.com accept?
FramesDirect.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Flex Spending/HSA debit cards, PayPal, including Pay in 4, and Klarna, an interest-free payment option with no additional fees when you pay on time. Read more about using Klarna.
What is the return policy?
Incorrect or damaged products must be returned within 30 days of receipt in the exact condition in which they were received. This policy does not cover accidental damage. In the event we determine a returned item has signs of accidental damage, we will need to return the item to you.